Important — Please Read. Menovia AI, including the Zeina™ AI companion, provides educational and informational wellness content and tools. Menovia does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns. If you may have an emergency, call 911 immediately.
1. What Menovia Is — and Is Not
Menovia is a digital wellness platform designed to help women navigate perimenopause, menopause, and postmenopause. We offer:
- Educational articles and content from reputable third-party sources
- Symptom and cycle tracking tools
- An AI companion (Zeina™) for educational conversation and general information
- A community space for peer support
- Optional access to telehealth providers (where available)
Menovia is not:
- A medical provider, hospital, clinic, or telehealth service
- A substitute for professional medical care, advice, or treatment
- A diagnostic tool
- A prescriber of medications or treatments
- An emergency service
2. No Medical Advice
All information provided through the Menovia Platform — including articles, symptom tracking outputs, insights, community posts, and conversations with Zeina™ — is for general informational and educational purposes only.
Information provided by Menovia is not medical advice.
It should not be used to diagnose any condition, plan treatment, decide whether to start or stop medications or supplements, or make any other healthcare decision. Always seek the advice of a licensed healthcare provider who knows you and your medical history before making any health-related decisions.
3. No Clinician–Patient Relationship
Your use of the Menovia Platform — including communication with Zeina™ and participation in community features — does not create a doctor-patient, clinician-patient, therapist-patient, or any other kind of professional healthcare relationship between you and Menovia.
If you book a telehealth visit through the Platform with an independent Telehealth Provider, your relationship is with that Telehealth Provider, not with Menovia. See our separate Telehealth Notice for more information.
4. About Zeina™ — Our AI Companion
Zeina™ is an artificial intelligence (AI) system built using large language model technology. While Zeina is designed to be a warm, knowledgeable companion who can discuss menopause topics with you, it is important to understand:
- Zeina is not a doctor. Zeina cannot diagnose, prescribe, treat, or provide medical advice for your specific situation.
- Zeina may be wrong. AI systems can generate incorrect, incomplete, outdated, or contextually inappropriate information. Even when Zeina sounds confident, the information may be inaccurate.
- Zeina does not know you fully. While Zeina may use context you have provided (such as your stage, logged symptoms, or prior conversations), Zeina does not have access to your complete medical history, test results, or clinical examination.
- Zeina cannot replace a clinician. Zeina cannot replace the judgment of a licensed healthcare provider who has examined you, reviewed your records, and knows your full medical context.
- Verify before acting. Always verify health information with a licensed professional before making any healthcare decision.
5. Always Verify and Consult
Before making any health-related decision — including but not limited to the following — consult a licensed healthcare professional:
- Starting, stopping, or changing any medication or supplement
- Starting, stopping, or changing hormone replacement therapy (HRT)
- Beginning a new exercise, dietary, or lifestyle program
- Interpreting symptoms or test results
- Decisions about pregnancy, contraception, or fertility
- Mental health concerns or treatment decisions
- Any new, worsening, or unexplained symptoms
Your healthcare provider knows your medical history, can examine you, can order appropriate tests, and is licensed to provide medical advice. The Menovia Platform cannot do any of those things.
6. Emergencies
IF YOU BELIEVE YOU MAY HAVE A MEDICAL EMERGENCY, CALL 911 (OR YOUR LOCAL EMERGENCY SERVICES) IMMEDIATELY OR GO TO THE NEAREST EMERGENCY ROOM. DO NOT RELY ON THE MENOVIA PLATFORM, ZEINA™, THE COMMUNITY, OR TELEHEALTH FEATURES IN EMERGENCIES.
Emergencies can include, but are not limited to:
- Chest pain or signs of a heart attack
- Difficulty breathing
- Signs of a stroke (sudden weakness, slurred speech, vision changes)
- Severe bleeding or severe pain
- Thoughts of self-harm or suicide
- Severe allergic reactions
7. Mental Health and Crisis Resources
If you are experiencing thoughts of self-harm, suicide, or are in a mental health crisis, please reach out to a crisis resource immediately:
- 988 Suicide and Crisis Lifeline (call or text 988 in the United States)
- Crisis Text Line (text HOME to 741741 in the United States)
- Emergency services (call 911 or your local emergency number)
- International users: findahelpline.com lists crisis resources worldwide
Zeina is designed with safety guardrails to surface crisis resources when it detects signs of distress, but Zeina is not a crisis counselor and cannot replace trained mental health professionals.
8. Community Content Is Not Medical Advice
Posts, comments, replies, and direct messages within the Menovia community are user-generated content. Other Menovia members are not your healthcare providers. Their experiences, opinions, and suggestions:
- Are personal experiences, not medical advice
- May not apply to your situation
- Should not be relied on for healthcare decisions
- Should be verified with a qualified professional before being acted upon
Even when community members claim medical credentials, Menovia cannot verify these claims for most users. Only members who appear with a verified Expert badge have been credentialed by Menovia — and even then, their community responses are educational, not clinical advice for your specific case.
9. Reliance Is at Your Own Risk
Your use of the Platform, and any actions you take based on content, AI outputs, community discussions, or other information you encounter through Menovia, are at your own risk.
Menovia, its officers, employees, and affiliates do not assume any responsibility or liability for outcomes resulting from your reliance on information provided through the Platform.
10. Contact
If you have questions about this Disclaimer, please contact us:
Menovia AI, 2503 S Linden Rd, 257, Flint, MI 48532-5462
Email: support@menovia.ai
Prior versions of this Disclaimer are available on request.